What is AdjusterDesk?
AdjusterDesk is a simple workspace for public adjusting offices to track claims, follow-ups, documents, settlements, checks, fees, and invoices in one place.
Help
Common questions from small public adjusting offices
Straight answers to help you decide if AdjusterDesk fits your office and what to do first after signup.
Frequently asked questions
Who is AdjusterDesk for?
It is built for solo public adjusters and small offices with up to about five team members who want to move beyond spreadsheets and scattered notes.
Is this for public adjusters or insurance company adjusters?
AdjusterDesk is designed for public adjusting offices working on behalf of policyholders.
Does AdjusterDesk replace Xactimate?
No. AdjusterDesk does not replace estimating software. It helps your office organize claim operations, communication, deadlines, and money tracking around the claim.
Does AdjusterDesk replace QuickBooks?
No. AdjusterDesk helps you track claim-level fee and invoice status, but it is not a full accounting replacement.
Can I start from a spreadsheet?
Yes. After you start the desk, you can import a cleaned spreadsheet. A claim tracker sheet is available if you want a file first.
Can I track settlements, fees, and invoices?
Yes. You can record settlement rounds, track fee amounts, and monitor invoice and payment status by claim.
Can clients upload documents?
You can track requested and received documents in the claim file. Keep using your current document collection process while your office workflow is being set up.
How does the free trial work?
Stripe Checkout collects a card at signup. On the standard path, $0 is due during the 14-day trial, then the plan price. First 10 founding offices: $0 for 90 days, then $29/month Solo or $49/month Small Office, locked for 12 months. Founding Checkout charges that $0 trial, then the founding monthly rate.
What should I do first after signing up?
Start on the Start Here page: add your first claim, set a follow-up task, add key documents, and review users and billing settings.
Need a practical walkthrough for your office?
Walk through Today, a lead turning into a claim, and follow-ups on an active claim. Questions go to [email protected].